Website Terms of Use & Privacy Policy
Last updated: 19/05/2026
Website: Paradise-yachting.com
Business / Website Owner: Paradise Yachting
Email: aj.paradise-yachting@gmailcom
Phone / WhatsApp: +30 6936640415
Address: Hersonissos
These Website Terms of Use & Privacy Policy explain how visitors may use this website and how we collect, use, and protect personal data.
By using this website, you agree to these terms.
1. Purpose of This Website
This website provides information about boat trips, private cruises, boat rentals, sea experiences, and related tourism services in Crete.
The website may allow visitors to:
View available experiences
Read general information
Send enquiries
Request availability
Contact us by form, email, phone, WhatsApp, or social media
Access third-party booking systems or payment platforms
This website itself does not replace the full booking terms, cancellation policies, safety rules, operator agreements, waivers, or payment terms that may apply to a specific service.
2. Booking Terms Are Separate
All booking-specific terms, including prices, deposits, payments, cancellation policies, refund rules, no-show rules, weather policies, safety requirements, and operator conditions, are shown in the relevant booking system, confirmation, voucher, operator terms, or separate customer agreement.
By completing a booking through a booking system or third-party platform, you agree to the terms shown there.
If there is any difference between this Website Terms of Use page and the terms shown in the booking system, the booking system terms will apply to the booking.
3. Website Information
We try to keep the information on this website accurate and up to date.
However, details such as prices, availability, routes, departure times, inclusions, photos, descriptions, and offers may change without notice.
Website content is provided for general information only and should not be treated as a final booking confirmation.
A booking is only confirmed when confirmed through the booking system or in writing by us or the relevant provider.
4. Use of the Website
You agree not to use this website:
For unlawful purposes
To submit false, misleading, or fraudulent information
To interfere with the website’s security or normal operation
To copy, scrape, reproduce, or misuse website content without permission
To send spam, harmful files, or malicious code
To impersonate another person or business
We may restrict access to the website if we believe it is being misused.
5. Website Content and Intellectual Property
All website content, including text, layout, photos, graphics, logos, icons, videos, branding, and design elements, belongs to us or our licensors unless otherwise stated.
You may view and use the website for personal, non-commercial purposes.
You may not copy, reproduce, modify, distribute, publish, sell, or use our website content for commercial purposes without written permission.
6. Third-Party Links and Booking Systems
This website may contain links, buttons, embeds, or redirects to third-party websites, booking engines, payment providers, maps, social media platforms, review platforms, or partner websites.
We are not responsible for the content, security, terms, privacy practices, payment systems, or services of third-party websites.
When you use a third-party website or booking platform, their own terms and privacy policies may apply.
7. Website Availability
We aim to keep the website online and working properly, but we do not guarantee uninterrupted access.
The website may be unavailable from time to time due to maintenance, updates, technical issues, hosting problems, security issues, or circumstances outside our control.
We are not responsible for loss or inconvenience caused by temporary website unavailability.
Privacy Policy / GDPR
8. Personal Data We May Collect
When you use this website, we may collect personal data such as:
Name
Email address
Phone number
WhatsApp number
Country or language preference
Enquiry details
Preferred trip, date, or service
Messages you send to us
IP address
Device and browser information
Website usage information
Cookie and tracking preferences
Under GDPR, personal data means information relating to an identified or identifiable living person. This can include details such as a name, email address, IP address, cookie ID, or online identifier. (European Commission)
9. How We Collect Personal Data
We may collect personal data when you:
Fill in a contact form
Request availability
Send us an email
Contact us on WhatsApp, Messenger, Instagram, Facebook, or other platforms
Use a booking button or enquiry form
Accept or manage cookies
Visit or browse the website
Click links or interact with website content
Some data is provided directly by you. Other data may be collected automatically through cookies, analytics tools, hosting systems, or security tools.
10. Why We Use Personal Data
We may use personal data to:
Reply to enquiries
Provide information about available services
Help with availability requests
Send booking links or instructions
Provide customer support
Improve the website
Understand website performance
Protect the website from misuse or security threats
Comply with legal, tax, accounting, or regulatory obligations
Send marketing messages, only where legally allowed or where consent has been given
We do not sell personal data.
11. Legal Basis for Processing
Depending on the situation, we may process personal data based on:
Consent — for example, optional marketing cookies or newsletter sign-ups
Contract or pre-contractual steps — for example, replying to an enquiry before a booking
Legal obligation — for example, tax, accounting, or legal record keeping
Legitimate interests — for example, website security, basic analytics, fraud prevention, and improving our services
12. Cookies and Tracking
This website may use cookies and similar technologies.
Cookies are small text files stored on a visitor’s device when using a website. They may help the website function, remember preferences, improve performance, or support analytics and marketing. (dpa.gr)
We may use:
Necessary cookies — required for the website to work properly
Preference cookies — used to remember choices such as language or region
Analytics cookies — used to understand how visitors use the website
Marketing cookies — used for advertising, remarketing, or measuring campaign performance
Under Greek and EU rules, consent is generally required before storing or accessing non-essential cookies on a user’s device. Consent is not normally required for cookies that are strictly necessary to provide the website or a service requested by the user. (dpa.gr)
Visitors may manage or withdraw cookie consent through the website cookie banner, browser settings, or available cookie tools.
13. Analytics and Advertising Tools
We may use tools such as:
Google Analytics
Google Tag Manager
Meta Pixel
Facebook / Instagram advertising tools
Booking system analytics
Website hosting analytics
Other similar tools
These tools may collect information about website visits, page views, clicks, device type, browser, location area, referral source, and interactions with our website.
Where required, these tools will only be used with consent.
14. WhatsApp, Social Media, and External Communication
If you contact us through WhatsApp, Messenger, Instagram, Facebook, TikTok, email, or another external platform, your communication may also be processed by that platform.
Those platforms have their own privacy policies and terms.
We are not responsible for how third-party communication platforms process personal data.
15. Sharing Personal Data
We may share personal data only where necessary, for example with:
Booking system providers
Payment providers
Website hosting providers
Email or communication providers
Analytics and advertising platforms
Boat trip operators or service partners, where needed to handle an enquiry or booking
Accountants, legal advisors, or authorities, where required by law
We only share the data necessary for the relevant purpose.
16. International Data Transfers
Some service providers, such as analytics, advertising, communication, booking, or hosting platforms, may process data outside Greece or the European Economic Area.
Where this happens, we rely on appropriate safeguards where required by GDPR, such as adequacy decisions, standard contractual clauses, or other lawful transfer mechanisms.
17. How Long We Keep Personal Data
We keep personal data only for as long as necessary for the purpose it was collected.
Typical retention periods may include:
Enquiries: kept for as long as needed to respond and follow up
Booking-related communication: kept as needed for customer service, tax, accounting, and legal purposes
Marketing consent: kept until consent is withdrawn or the data is no longer needed
Website analytics: kept according to the settings of the analytics provider
Legal/accounting records: kept as required by applicable law
18. Your GDPR Rights
Under GDPR, you may have the right to:
Be informed about how your data is used
Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data
Restrict processing in certain cases
Receive your data in a portable format
Object to certain processing
Object to direct marketing
Withdraw consent where processing is based on consent
The European Commission lists these rights as part of the GDPR rights available to individuals. (European Commission)
To exercise your rights, contact us at:
[Insert Email Address]
We may need to verify your identity before responding to a request.
19. Marketing Communications
We may send marketing messages only where legally allowed.
You can unsubscribe from marketing emails or ask us to stop sending marketing messages at any time.
If you contact us through WhatsApp, Messenger, or social media, we may reply to your message through the same channel.
20. Data Security
We take reasonable technical and organisational steps to protect personal data from unauthorised access, loss, misuse, alteration, or disclosure.
However, no website, email system, or online communication method is completely secure.
You should avoid sending sensitive personal information through unsecured channels unless necessary.
21. Children’s Privacy
This website is not intended for children to use without the involvement of a parent or legal guardian.
We do not knowingly collect personal data from children for marketing purposes.
If you believe a child has provided personal data through the website, please contact us so we can review and delete it where appropriate.
22. Complaints
If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve the issue.
You also have the right to contact the relevant data protection authority.
For Greece, this is the Hellenic Data Protection Authority.
23. Changes to This Policy
We may update this Website Terms of Use & Privacy Policy from time to time.
The latest version will be published on this page with the updated date.
Continued use of the website after changes are published means you accept the updated version.
24. Contact
For questions about this website, privacy, GDPR, cookies, or personal data, contact:
Paradise Yachting
Email: aj.paradise-yachting@gmail.com
Phone / WhatsApp: +30 6936640415
Address: Hersonissos